Customer Help Centre

The following postcode areas are experiencing delays with collection and deliveries due to the high volume of freight across the Palletways network:

Amazon Fulfilment 

CH5 2HW , CH5 2LS, CH5 2LL

Bath

BA1 & 2

Birmingham 

B13-18, 29-32,38,45,47,62,63,66,67,68, 94,95

Carlisle Areas

CA

Cambridge Areas

CB6 - 7, 24, 25

Chelmsford Areas

CM0, 8 & 9, 92, CM19 5AA

Glasgow, Falkirk, Perth, Paisley and Kilmarnock Areas

G1, G2, G3, G4, G11, G12, G13, G14, G20, G77 - 79

FK1 - 21

KA1 - 26

PA 1 - 38, 41 - 49, 60 - 78, 80

PH 42 - 44

Norwich Areas

NR1‐18, 24‐35, 99

Perth Areas

PH19 - 41, 49 - 50

Oxford Areas

OX1 - 5, 7, 9 -14 18, 20, 26 - 29, 33, 39, 44, 49

Reading Areas

RG1 - 3, 6-11, 13, 15 - 21 - 26, 28 - 29, 77

Salisbury and Southampton Areas

SP 1 - 9 - 11

SO 20, 97

Lancaster Areas

LA1 - 23

London Areas

SW1A, SW1E, SW1H, SW1P, SW1V, SW1W, SW1X, SW1Y, SW3, SW5, SW6, SW7, SW10

SE

Please remain patient on collections and deliveries for these areas. We are working closely with Palletways depot members to try and resolve any outstanding orders which are placed with Palletways Online.