Customer Help Centre

Delivery Information

1. How do I track a pallet?

   Simply click "Track My Pallet" above and enter your tracking number. You will be able t... (read more)

2. How long does delivery take?

   We offer both Premium and Economy services. The exact time it takes to deliver will depend on how... (read more)

3. When will my delivery arrive?

   The standard collection and delivery window is between 9AM and 5:30PM Monday to Friday (excluding... (read more)

4. Where will you place the goods at the delivery point?

   Pallet deliveries are made to a kerbside location. If there is an accessible delivery point that ... (read more)